My Cart

Close

SHIPPING

We offer free uk delivery and returns! Orders are despatched via DPD and depending on your geographical location, take 1-2 working days to be delivered. Need your bag in a hurry? You can order next day delivery from our Amazon store here.  We offer international shipping! Please see the list below to find your country (n.b rates may vary depending on local taxes / rates and exact location).  Please contact us at info@shopfactandfiction.com if you would like to check on your country status before ordering and we'll do our best to help! Please note that unfortunately we are unable to offer free international returns at this time. Please note that orders will take longer to be processed during bank holiday periods as our warehouse is closed.  See our returns policy here 

I'm ordering from overseas, what currency will I be charged in?

All orders are charged using £GBP and will be shown in £GBP at checkout and on your receipt. The currency converter is a guideline as to what the equivalent cost is in your chosen currency. Depending on the exchange rate, the price you pay may be different to the advertised converted rate.

I'm ordering from overseas, will I have to pay duty in my destination country?

We ship to the USA and most countries in the EU Delivery Duty Paid; that means we take care of the charges that customs will add to your goods if you are importing from us in the UK, so there wont be any additional duty payable when your items are delivered to you. If you are ordering from countries other than the USA and the EU, there are occasionally additional charges outside of duty charges that are applied to imports by the destination country's government. We do not have any control over these charges therefore if you are in any doubt about paying additional fees it would be advisable to contact the customs office in your home country. Please contact us at info@shopfactandfiction.com if you would like to check on your country status before ordering and we'll do our best to help. 

I'm ordering from overseas, will my item be zero rated for VAT?

If you would like to order products for delivery to a non-EU address, please contact us first at customer services as we are unable to remove the VAT on sales through our website. We can arrange for you to purchase items through a personal invoice and the products will be zero-rated, with no UK VAT chargeable on either. However, the price paid by you for the products and delivery services will remain the same as shown on the website.  Because of this, our website may not be the best way for you to buy products if you're either a non-UK resident and wish to claim back VAT on orders for delivery outside the EU, or you're an EU business customer expecting to buy goods and delivery services without VAT on them.

International shipping costs by location

Australia

DHL Priority Tracked 4-7 days

£29.95

Austria

DPD Tracked 5-7 days

£11.95

Belgium

DPD Tracked 5-7 days

£9.95

Canada

Canada Shipping DHL Priority Tracked 4-7 days

£31.50

Czech Republic

DPD Tracked 5-7 days

£9.95

Denmark

DPD Tracked 4-5 days

£9.95

Estonia

DPD Tracked 4-5 days

£13.95

Finland

DPD Tracked 4-5 days

£14.95

France

DPD Tracked 3-4 days

£9.95

Germany

DPD Tracked 5-7 days

£9.95

Guernsey

DPD Tracked 3-4 days

£12.95

Hong Kong

DHL tracked 4-5 days

£31.50

Ireland

DPD Tracked 3-4 days

£8.95

Italy

DPD Tracked 3-4 days

£9.95

Japan

DHL Tracked 7-9 days

£37.95

Jersey

DPD Tracked 4-5 days

£12.95

Luxembourg

DPD Tracked 4-5 days

£9.95

Mexico

DHL tracked 5-7 days

£29.95

Netherlands

Standard Shipping 4-5 days

£9.95

New Zealand

DHL Tracked 6-8 days

£32.95

Norway

DPD Tracked 3-5 days

£19.95

Philippines

DHL Tracked  4-7 days

£39.95

Portugal

DPD Tracked 5-7 days

£9.95

Singapore

DHL Tracked 3-4 days

£31.50

Spain

DPD Tracked 4-5 days

£9.95

Sweden

DPD Tracked 4-5 days

£16.95

Switzerland

DHL Priority Tracked 1-2 days

£19.95 

Taiwan

DHL Priority Shipping - 2-3 days

£49.95 

United Arab Emirates

DHL Tracked 4-5 days

£34.50

United Kingdom

Standard Delivery - UK Mainland 2 days (please note orders placed after 12pm will be dispatched the next day)

£3.95

Standard Delivery - IOM, Northern Ireland & Scottish Highlands 2-3 days

£4.95

United States

Priority tracked DHL 3-4 days

£13.95

Please note shipping/delivery times are provided by our fulfilment partners and are approximate times only. All days quoted are working/business days only nd do not include weekends.